How To Be A Good Landlord

Image of a rented house with a good landlord tenant relationship.
Being a good landlord to your tenants will only have a positive effect for both you, the property owner and your tenants. Photo © Trevor Littlewood (cc-by-sa/2.0)

How To Be A Good Landlord When Renting Your Property Out

As a landlord in England or Wales, it is important to remember that you are not just renting out a property, but you are also providing a home for someone.

This means that there are certain responsibilities that you have in order to ensure that your tenants are happy and comfortable in their homes.

Tips on how to be a good landlord

Be clear about your expectations from the start. Let your tenants know what you expect in terms of rent payments, property upkeep, and so on. This will help to avoid any misunderstandings later on.

Respond quickly to any requests or concerns that your tenants may have. If there is a problem with the property, make sure to fix it as soon as possible.

Be available if your tenants need to contact you for any reason. Let them know that they can reach you if they have any questions or problems.

Keep the lines of communication open at all times. This will help to build a good landlord-tenant relationship and make sure that everyone is happy with the arrangement.

Download Our Trusted Tenancy Agreement

For England & Wales

For Renting Properties: Tenancy Agreement Form
For Individual Lodgers: Room Rental Agreement

Keeping your rented property in good order for the tenants

For starters, it’s a landlord’s legal responsibility in England and Wales to keep their property “fit for human habitation”, as outlined in the Housing Health and Safety Rating System.

This means that you, as landlord, are accountable for ensuring that gas and electrical safety checks are carried out every year, that there are no dangerous structural issues with the property, and that general cleanliness and upkeep is up to standard.

Failing to do so could result in tenants taking legal action against you, or could lead to hefty fines from your local council.

But beyond these legal responsibilities, there are other good reasons to keep your rental property in good condition.

Your tenants are, after all, paying you money to live there – so it’s only fair that they should be able to expect a certain standard of comfort and cleanliness.

And happy tenants are more likely to stay put for longer, which means less time and money spent on finding new tenants every time one moves out.

Photo of some rented properties in very good condition.
Live up to your part of the deal and keep your rented property in good condition for your tenants. Just one way to being a good landlord. Photo © Rex Needle (cc-by-sa/2.0)

How to keep your tenants happy in their home

Respond to maintenance requests quickly and efficiently

Tenants should feel confident that they can contact you about any problems with the property, safe in the knowledge that you will take their concerns seriously and act on them swiftly.

If a tenant reports a problem, make sure you respond as quickly as possible to assess the situation and resolve the issue.

It’s also important to keep your tenants updated on progress – no one likes being left in the dark about when their repairs will be carried out.

Being a good landlord benefits both you and your tenants in the long run and will help to build trust and respect.

Respect your tenants’ privacy

Your tenants should feel like their home is their own private space, and that you respect their right to privacy. This is an essential component of being a good landlord.

Unless there is an emergency, give your tenants plenty of notice before you plan to enter the property, and respect their belongings as you would your own.

Photo of rented houses with a flexible tenancy agreement.
If possible, try to be flexible with your tenancy agreement. Everyone faces unexpected issues fro time to time. Photo © Bernard Sharp (cc-by-sa/2.0)

Be flexible with tenancy agreements

Nobody’s perfect, and sometimes life can throw up unexpected challenges that make it difficult to stick to the terms of a written tenancy agreement.

If your tenants come to you with a problem, be understanding and try to be as flexible as possible in finding a solution that works for both of you.

For example, if your tenants are struggling to pay their rent on time, talk to them about alternative payment plans or options for deferring payments.

Communicate with your tenants

Good communication is the key to any successful landlord-tenant relationship.

Keep your tenants up to date with any changes to the tenancy agreement, or any plans you have to carry out maintenance or repairs.

And if there are any issues with the property, make sure you let your tenants know as soon as possible so that they can make alternative arrangements if necessary.

Photo of flats for rent in Reading, England
Being a fair and reasonable landlord benefits both parties. Your tenants will stay longer and be more reliable. Photo © Roger Templeman (cc-by-sa/2.0)

Be a fair and reasonable landlord

Nobody likes being taken advantage of, and your tenants are no exception.

So be fair in your dealings with them, and try to resolve any disputes in a reasonable and amicable way. If you treat your tenants with respect, they are more likely to do the same in return.

Following these simple tips should help you to build positive relationships with your tenants and keep them happy in their homes.

And happy tenants are more likely to stay put for longer, saving you time and money in the long run.

Return to the tenancy agreement for England and Wales

Visit our landlord advice blog

View our section on how to use the tenancy agreement